Last updated: September 14, 2026
This Privacy Policy explains how Top Cash for Cars San Diego (“we”, “us” or “our”) collects, uses, shares and protects Personal Information when you visit www.topcashforcarssandiego.com, call us, email us or sell a vehicle to us. Please read it carefully. By using our website or contacting us, you agree to the practices described here.
Who This Policy Applies To
This policy covers information collected through our website, our phone lines, our email address and our in-person vehicle transactions. It does not cover the practices of other companies or websites that we link to, and it does not cover information you give directly to a third party such as the California DMV or your lender.
Information We Collect
Information You Give Us Directly
When you request a quote, call us, email us or sell us a vehicle, we may collect your name, phone number, email address, the address where the vehicle is located, your vehicle details such as year, make, model, mileage, VIN and condition, photographs of the vehicle you send us, and the documents required to complete a lawful sale, including proof of ownership and a government-issued photo ID.
Information Collected Automatically
Like most websites, we automatically collect limited technical data when you visit, such as your IP address, browser type, device type, operating system, referring website, the pages you view and the time you spend on them. This data is used in aggregate to understand how the site performs and how we can improve it.
Information From Third Parties
We may receive information from advertising and analytics providers, from lead referral partners if you submitted your details on another website, and from public vehicle history databases used to verify a vehicle before purchase.
Why We Collect Your Information
We use the information described above to:
- Prepare an accurate quote for your vehicle and answer your questions.
- Schedule and complete a pickup or drop-off.
- Verify ownership and complete the transfer paperwork required by law.
- Process payment and keep records of the transaction.
- Follow up if you contacted us and we were unable to reach you.
- Improve our website, our service and our pricing.
- Detect and prevent fraud, theft and misuse of our service.
- Meet legal, tax and record-keeping obligations that apply to vehicle purchases in California.
Phone Calls, Text Messages And Consent
When you give us your phone number, you agree that we may contact you by call or text about your vehicle enquiry, including through automated dialing technology. Consent is not a condition of selling us your vehicle. Message and data rates may apply. You can stop text messages at any time by replying STOP, and you can ask us to stop calling by telling us during any call or by emailing Bestwayimports.ca@gmail.com. Calls may be recorded or monitored for quality and training purposes.
Cookies And Tracking Technologies
Our website uses cookies and similar technologies to keep the site working correctly, remember your preferences, measure traffic and, in some cases, show you relevant advertising after you leave. We may use third-party services such as web analytics and advertising platforms, which set their own cookies and are governed by their own privacy policies.
You can block or delete cookies through your browser settings. Doing so may stop parts of the website from working as intended, such as the quote form.
How We Share Your Information
We do not sell your Personal Information for money. We share it only in the limited circumstances below:
| Who | Why |
| Tow operators and drivers | So they can reach you and collect the vehicle at the agreed address and time. |
| Payment and banking providers | To issue and clear payment for your vehicle. |
| Government agencies | To file transfer of ownership, release of liability and other legally required reports. |
| Lenders and lienholders | Only where you ask us to pay off a loan attached to your vehicle. |
| Service providers | Website hosting, email, analytics and customer communication tools that work on our behalf under confidentiality obligations. |
| Legal and safety | Where required by law, subpoena or court order, or to protect our rights, property or safety and that of others. |
| Business transfer | If our business is sold or merged, records may transfer to the new owner under this same policy. |
How We Protect Your Information
We use reasonable administrative, technical and physical safeguards to protect the information we hold, including secure transmission on our website, restricted staff access on a need-to-know basis, and secure storage of transaction documents. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take the responsibility seriously and review our practices regularly.
How Long We Keep Your Information
We keep enquiry information only as long as needed to respond to you and for a reasonable follow-up period. Vehicle purchase records are kept for as long as California law requires such records to be retained, and are then securely destroyed.
Your Privacy Rights in California
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you specific rights over your Personal Information.
The Rights You Have
- The right to know what categories of personal information we have collected about you, where it came from, why we collected it and who we shared it with.
- The right to request a copy of the specific personal information we hold about you.
- The right to request deletion of your personal information, subject to legal record-keeping exceptions.
- The right to request correction of inaccurate personal information.
- The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
- The right to limit the use of sensitive personal information.
- The right not to be treated differently for exercising any of these rights.
Do Not Sell or Share My Personal Information
We do not sell your personal information for money. Some advertising cookies on our website may count as “sharing” under California law. You may opt out at any time by emailing Bestwayimports.ca@gmail.com with the subject line “Do Not Sell or Share”, by calling (619) 340-6559, or by enabling a recognized opt-out preference signal in your browser.
How To Submit a Request
Email Bestwayimports.ca@gmail.com or call (619) 340-6559. So, we can protect your data, we will ask you to verify your identity, usually by confirming details already on file such as the phone number, email address or vehicle involved. We respond within 45 days and will tell you if we need more time. An authorized agent may submit a request on your behalf with written proof of authorization.
Non-Discrimination
We will never deny you service, charge you a different price or give you a lower offer for your vehicle because you exercised a privacy right.
Opting Out of Marketing
If we email you about promotions or service updates, every message includes an unsubscribe link. You can also reply to any email or call us and ask to be removed. Opting out of marketing does not stop messages that relate directly to a transaction you asked for, such as confirming a scheduled pickup.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected such information, we will delete it promptly. If you believe a minor has provided us information, contact us at info@topcashforcarssandiego.com.
Links To Other Websites
Our website may link to other sites, such as the California DMV, mapping services or social media pages. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing information with them.
Do Not Track Signals
Some browsers send a “Do Not Track” signal. There is no common industry standard for how to respond to it, so our website does not currently respond to Do Not Track signals. We do honor recognized opt-out preference signals as described in the California rights section above.
Changes To This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, technology or the law. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be highlighted on our website. Please review this page periodically.
Contact Us About Privacy
If you have questions about this Privacy Policy, or if you believe we are not following it, contact us and we will respond promptly.
| Business | Top Cash for Cars San Diego |
| Address | 793 Energy Way, Suite B, Chula Vista, CA 91911 |
| Phone | (619) 340-6559 |
| Bestwayimports.ca@gmail.com | |
| Website | www.topcashforcarssandiego.com |